Flameless LED Candles with Remote Control, Ivory Home Decor

FAQs About Candles

Q: The candle doesn't work. A: Here are the steps to troubleshoot the issue: (1) Ensure that you have inserted 2C batteries correctly, with the positive and negative terminals aligned properly. (2) Slide the switch on the candle to the "on" position. (3) Remove the plastic insulation sheet from the remote control. (4) Point the remote control towards the candles when using it.

Q: The wick of the candle isn't moving. A: If the wick is static, gently rub the surface with a wet cloth or wet wipe. This should get it working again.

Q: How can I tell if the batteries in a candle need to be replaced? A: There are two signs that indicate the need for battery replacement: (1) The flame gradually dims. (2) The candle blinks at a faster pace and then becomes even dimmer until the flame goes out.

Q: How can I tell if the battery in the remote control needs to be replaced? A: There are three signs that indicate the need for battery replacement: (1) The buttons on the remote control work randomly. (2) The remote control shows no response. (3) You need to get closer to the candle for the remote control to work properly.

Q: Why doesn't the remote control function when pressed? A: Make sure to remove the plastic insulation sheet from the remote control and ensure that the positive and negative terminals are installed correctly.

Q: The timer function only works for a few days and then starts turning on and off at odd times. A: This issue could be due to a depleted battery in the remote control. Try replacing the battery with a new one, making sure the positive and negative terminals are correctly installed.

Q: How do I change the battery of the remote control? A: We have created a video to guide customers through the process of changing the battery.

Q: The timer function doesn't meet my expectations. A: (1) If you press the timer button on the remote control (2/4/6/8/10/12), the candles will follow the principle of being later than the previous command. For example, if you press 4 and then unconsciously press 2, the candles will follow the command of 2, the later one. If the timer is already active and the timer button is pressed again, the candles will start a new timer. (2) If you press the bottom switch to "On," the candles will reopen, and the timer will be canceled.

Q: Is it possible for one remote control to operate multiple candles? A: Yes, it is possible.

Q: What is the process for programming multiple candles to work on a single timer? A: To operate multiple candles with a single remote control, simply press the button on one remote control.

FOR INDOOR USE ONLY! SAFETY: Battery-operated flickering candles are safer than traditional wax candles as they don't cause smoke, dripping wax, or the risk of a house fire. They can be used around children and pets without worry. LONGEVITY: The LED lights of electric candles last up to 700 hours with one set of batteries (2 x C batteries - not included), reducing the need for frequent battery replacements. MONEY SAVER: Reusable battery-powered candles save money in the long run as there is no need for constant replacement after each use. VERSATILITY: Flickering candles provide a cozy ambiance similar to traditional wax candles, making them suitable for various indoor events and occasions like candlelit dinners, weddings, romantic dates, and holiday decorations. CONVENIENCE: Our electric candles offer features like a flickering flame, 2/4/6/8/10/12-hour timer, 2 brightness modes, and 3 flickering modes. The timer function automatically turns on or off the candles after a set period, eliminating the need for manually controlling each candle.

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